We're doing things differently and we think marketing encompasses a lot more than what people usually expect. In developing marketing strategies we use methods that you might traditionally find in a design or management consultancy in a manner that's more in keeping with startups or software companies. We're human-centred and our methodology helps the businesses we work with to create amazing customer experiences (CX) that drive customer love and advocacy. We don't just tell you what to do or do it for you, we build yours or your teams capabilities to do it now and into the future for long term impact.
We focus on building your strategic marketing capabilities, giving you the confidence to practically apply what you learn to your business situation because the learning and support is tailored to your situation. We don't tell you what to do, we teach you why and then the how to help you determine the best course of action based on the outcomes you want. We've packed our online learning with educational psychology and industry experience and with our programs and services you get access to some of the best mentors in the game with the best connections.
We believe that businesses that serve a purpose who are driven by purposeful people who love their customers will be the new norm. We're passionate advocates of business being a force of good and we became a B Corp™ in August 2019 - which means that we measure ourselves and our business against the highest social and environmental standards. We like helping good business and organisations do even better and love working with people that are contributing to society, communities or the environment in some way. We're committed to our staff, the people we serve and the communities around us.
My ConCat, Founder