Marketing Entourage is neither a consultancy or an agency but a combination of them both, we're doing things differently and we think marketing encompasses a lot more than what people usually expect. We use methods that you might traditionally find in a design agency or management consultancy in a manner that's more in keeping with startups or software companies. We're human-centred because our methodology is customer centric in its principles. We believe that a great story and amazing customer experiences (CX) will help you drive customer love and advocacy (and being recommended is the king of marketing).
We don't have packages of services that you don't need so we customise the services and process based on what you want to achieve. This might mean we start with a Design Sprint and finish with research, or we could start with a workshop and then create an experience or brand activation. You may just need marketing support from our team on a monthly basis, or you could engage us to create and facilitate a Design Hack with your community to solve a complex challenge. We work with all of our clients at the start of any engagement to ensure we truly understand their measures of success and set objectives and KPIs to deliver results.
If there is ever such a thing as ethical marketing, we hope we may be in that segment. We're passionate advocates of business being a force of good and wanted to practice what we preach. We became a B Corp in August 2019 which means that we measure ourselves and our business against the highest social and environmental standards. We like helping good business and organisations do even better and focus on working with people that are contributing to society, communities or the environment in some way, using our skills and expertise in a way that helps us contribute to the world.