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Human Centred Marketing & CX Consultancy
human centred services


"Phil, Sam and their team didn’t just throw a standard strategy at us, they heeded our input and combined with their expertise, we produced a simple but effective plan. We had the resources, we just lacked the knowledge and strategy and implementation process. Marketing Entourage gave me confidence that we could work together to achieve this, ultimately leaving us with the ability to career ahead on our own. Working with reliable trustworthy and knowledgeable people who deliver on their promises is so much more preferable that the alternative. If you want a team of real people who go to great lengths to understand your business before attempting to assist you to improve it, then I couldn’t recommend Marketing Entourage more highly" 

Tim, Future Force 

LaunchVic Marketing Startup Program  Click here for Info

What we do for you

Ultimately, you get results. Whether you are wanting to drive revenue, donations, subscribers or event attendees.  

You get access to a whole team of expert marketing and customer experience consultants using the latest thinking for a fraction of the cost of hiring an additional staff member or multiple agencies.  

Ever feel envious of large corporations with staff and resources focused on customer experience? We make enterprise level marketing accessible you.

You get clarity and support to build a community of people that love what you do and keep coming back for more.

You get the tools to help you be more human-centred, provide more value to the people you serve, and ultimately grow your business. 

You get a strategy that combines traditional and digital marketing, looking at your business holistically. Considering your offline activity as well as your online marketing activity.  

We don't make assumptions and use data, research and insights, to ensure we are delivering the right messages to the right people at the best time.

We treat your organisation as if it were our own, your success is our success.  

We're based in Melbourne, however, we have clients all over Australia.

LEARN MORE ABOUT US

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Strategy & Research

Marketing Strategy, Market Research, Customer Experience (CX) Strategy, Customer Experience (CX) Research, Brand Strategy, Digital Strategy, Digital Marketing Strategy, Content Strategy, Social Media Strategy

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Campaign Creation 

Traditional and Digital Marketing, Experiential Marketing, Experience Design, Service Design, Graphic Design, Brand Design, Games, Apps, AR, VR, AI, CRM & Automation




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Education & Training

Workshops, Classes, Education Programs, Training, Professional Development, Online Learning






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We're Passionate About Our Clients

  • City of Melbourne
  • “MelbourneZoo”
  • “MelbourneMuseum”
  • “Vivi”
  • Space Co
  • E2Language
  • Centrora
  • westernbace
  • Rubix
  • Nous
  • FutureForce
  • Melb Boomers
  • Clickability
  • The Blast Factory
  • Ista
  • EB Transport
  • Carer Solutions Australia
  • The Organic Place
  • Jobs Australia
  • “WCIG”
  • “GlobalCSSInstitute”
  • “SoupedUp”
  • CommunitySector
  • Digital Innovation Festival